WordPress support for agencies: your backlog, properly cleared.
I take over stalled WordPress and Elementor tickets for your clients, discreetly, as a white-label partner, with direct communication and clear prices.
Tickets I take over
- Mobile layout bugs and CSS glitches in Elementor or Gutenberg
- Forms (Fluent Forms or Contact Form 7, for example), including spam protection and reliable email delivery
- Plugin conflicts, PHP warnings and errors after updates
- PageSpeed and Core Web Vitals: images, caching, scripts you do not need
- New landing pages based on your existing design
- RankMath setup, redirects and structured data
How the work runs
- Send the ticket: through the form, by email, or straight into your project tool.
- Estimate: within 4 business hours you get a reply with a time estimate.
- A safety net: I test changes on staging, or with a fresh backup, before they go live.
- Handover: a short note of what changed, so you can pass it on to your client in your own words.
White-label and confidentiality
I only appear in front of your clients if you want that. I am happy to sign an NDA. Access works best as my own user with the right role, so it stays clear who changed what.
A freelancer instead of another hire
Backlog work comes in waves. With an external partner you pay only for the quarter-hours actually worked, with no payroll overhead, onboarding or idle time. Your core team stays free for the projects that earn the margin.
FAQ
What does WordPress support cost per ticket?
I bill CHF 45 per hour in 15-minute increments. A typical CSS or mobile fix takes 15 to 60 minutes. The first ticket, up to 30 minutes, is free.
Does this work with page builders other than Elementor?
Elementor is my focus. Gutenberg and classic themes are everyday work too. For other page builders I look at the ticket first and say honestly whether I am the right person.
How fast is a ticket finished?
You get a reply within 4 business hours. Small fixes are usually done the same or the next working day. Urgent tickets can go overnight, by agreement.
Do we need a contract or a subscription?
No. There is no minimum and no subscription. If tickets come in regularly, we can agree a monthly block of hours.
Prefer to test it on a real ticket?
Send me a small task. The first one, up to 30 minutes, is free. After that, CHF 45 per hour or a fixed price.